“Our team switched to Signal Sciences from a legacy WAF roughly a year ago and we couldn’t be happier with the switch.”
— Senior Security Engineer at Enterprise Services Company
The above customer statement is just one of many examples that speaks volumes about why we started Signal Sciences and how we’re delivering on the promise of automated application protection. We believe it’s representative of the 70 reviews that contributed to Signal Sciences being recognized as a 2020 Gartner Peer Insights Customers’ Choice for Web Application Firewalls. We also enjoy the distinction of having the highest overall rating among vendors with 5 out of 5 stars.
We created Signal Sciences because we wanted a technology that could protect our applications and APIs in any cloud, on-prem, or hybrid cloud environment. Our focus from day one has been on helping solve these challenges for customers who were fed up with the false positives and hardware appliance architectures of legacy WAFs. We’re delighted to receive a 5-star rating from our customers, and grateful to be given the opportunity to continue pushing the industry forward.
Based on feedback and ratings from security and operations professionals who purchased, implemented, and used Signal Sciences as their WAF solution of choice, we believe this distinction reflects both the efficacy of our technology and our laser focus on customer satisfaction.
Signal Sciences Achieves the Highest Overall Rating Among WAF Vendors with a 5 of 5*
Signal Sciences received the highest overall rating for all vendors included in the Customers’ Choice evaluation.* To receive this distinction, vendors must have 50 or more approved ratings and an average overall rating of 4.5 or greater over the past 12 months. Signal Sciences received 70 reviews and a 5 out of 5 rating as of January 31, 2020.
We take great pride in this recognition, as customer feedback continues to shape our products and services. And since the Gartner Peer Insights Customers’ Choice is fully based on customer-submitted reviews, we believe it truly reflects the voice of our customers. These companies turn to us because they need proactive web security with a broad feature set that includes bot mitigation and API protection with nearly no false positives. This is especially gratifying because we believe it highlights both our technology’s efficacy in meeting those needs, and the positive experiences our customers have with Signal Sciences as an organization.
Customer Reviews on Gartner Peer Insights
Ultimately, our customers speak best on how effective Signal Sciences is at protecting their web layer assets while realizing fast time to value. Here are just a few excerpts from the 70 customer reviews that contributed to this most recent distinction:
“Our implementation of Signal Sciences WAF was an easy and seamless transition from a trial POC to a fully integrated WAF on our production banking site. The sales and support team provided the needed hands-on support to quickly get us into blocking mode without any impacts to website up-time or impacts associated with false positives. Signal Sciences provides a nice balance of feature rich functionality with ease of use.”
“From a support and communications perspective, this is the best vendor I have worked with in this space. Signal Sciences has always been quick to respond to every need or question we’ve presented. The WAF itself is solid and very easy to get up and running and in blocking mode when ready.”
Forging the Way Forward for Next-Gen App Protection
Everyone at Signal Sciences is deeply proud to be named—again!—a 2020 Gartner Peer Insights Customers’ Choice for Web Application Firewalls. To our customers who submitted reviews: THANK YOU. We believe this customer recognition proves that Signal Sciences is forging the future of application protection. As we capture increasing market share from legacy WAF vendors, we will continue to listen to our customers and evolve our product offering to ensure that their web layer assets are protected, no matter what various infrastructure they are deployed across.
We remain committed to our customers’ success and to providing the most effective and comprehensive application protection available. We encourage other Signal Sciences customers to share and post their experiences with our offering by joining the Gartner Peer Insights crowd.
*Reviews and ratings are current as of January 31, 2020, based on 70 total reviews.
Gartner Peer Insights Customers’ Choice constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, Gartner or its affiliates.