Signal Sciences is excited to announce that we have been recognized as a 2018 Gartner Peer Insights Customers’ Choice for Web Application Firewalls. This distinction is based on feedback and ratings from end-user professionals who have experienced purchasing, implementing and/or using Signal Sciences as their WAF and RASP solution of choice. Our team at Signal Sciences takes great pride in this distinction, as customer feedback continues to shape our products and services. In its announcement, Gartner explains, “The Gartner Peer Insights Customers’ Choice is a recognition of vendors in this market by verified end-user professionals, taking into account both the number of reviews and the overall user ratings.” To ensure fair evaluation, Gartner maintains rigorous criteria for recognizing vendors with a high customer satisfaction rate.
Although the Gartner Peer Insights program has existed since 2015, this is the first year Gartner has compiled a list of WAF vendors. The list represents the vendor products that customers value most in our market. As of December 13, 2018, Signal Sciences has a 5 out of 5 stars ranking!
We believe the Gartner Peer Insights Customer Choice truly reflects our customers’ voices as this distinction is fully based on customer-submitted reviews. Within these reviews, our customers speak to the efficacy of our technology and our team’s overall customer-centric attitude and professionalism. We also believe that to be included in this list is especially gratifying because it highlights the positive experiences Signal Sciences customers are having with our web application and API protection offering. Our customers turn to us because they need an appsec tool with a broader feature set that includes bot mitigation and reducing false positives, while securing their web application and mobile APIs. For those customers with robust security programs, they can leverage advanced Power Rules for further automation of detecting and blocking attacks.
For this distinction, a vendor must have a minimum of 50 published reviews with an average overall rating of 4.2 stars or higher. Signal Sciences received 80 reviews and a 5.0 out of 5 rating as of December 13th, 2018. Signal Sciences ranks ahead of companies like Akamai, F5 and Amazon Web Services, and Imperva.
Here are some excerpts from customers that contributed to the distinction:
“Signal Sciences has been the best WAF experience we’ve implemented: it was easy to see almost immediate results and how much better Signal Sciences was than our previous WAF. Signal Sciences was able to handle traffic that was otherwise unseen, and the configuration options allow us to tweak it perfectly for our environment. Plus, install has been super easy for all of our servers.”
“Easy onboarding, simple deployment, effective service. Amazing support, amazing product. Signal Sciences WAF has found a permanent place in our environment. It has proven itself as an effective, practical security tool multiple times.”
“I’ve been really impressed with how Signal Sciences has made the team better developers. We easily have access to constant reinforcement of the data that the software provides—that we’re constantly under attack. Seeing it in a graph makes it real. When we’re making design decisions we now keep security at the forefront of our plans.”
“Signal Sciences is by far the only security product I’ve used that was not only simple to install but also simple to use. We went from a POC to purchase in just weeks (usually it takes months) and once we installed it, we instantly put the WAF into blocking mode as it did such a good job without false positives.”
“Almost an out-of-the-box solution for a complex footprint. The agent installation took about 10 minutes, the portal was created in 15 minutes, we were seeing true alerts in less than 1 hour.”
Read more reviews for Signal Sciences here.
Everyone at Signal Sciences is deeply proud to be named a 2018 Gartner Peer Insights Customers’ Choice for Web Application Firewalls. To learn more about this distinction, or to read the reviews written about our products by the IT professionals who use them, please visit Gartner Peer Insights’ Customers’ Choice announcement.
To all of our customers who submitted reviews, thank you! These reviews mold our products and customer journey, and we look forward to building on the experience that earned us this distinction!
If you have a Signal Sciences story to share, we encourage you to join the Gartner Peer Insights crowd and weigh in.